You can order a custom letter straight from Santa by visiting our Personalized Letters from Santa page. Choose your letter package, personalize it with your child’s or grandchild’s name and details, and Santa will send it directly from the North Pole. Every envelope is sealed, stamped, and filled with Christmas magic.

Yes. You can easily send Santa letters to friends and family at different addresses. Complete the short form for your first letter package, add it to your cart, and then repeat for as many others as you would like. It’s a wonderful option for grandparents who want to surprise multiple grandchildren in different homes.

Yes, you can request changes or cancellations, but because each item is personalized and begins processing quickly, changes must be made as soon as possible. Please contact us right away via our support email support@santaclauswrites.com and we will do our best to accommodate your request. If the item has already been mailed or finalized, cancellation may not be possible.

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There’s no limit. We believe every child deserves the magic of a personalized postcard from Santa Claus, so you can order as many postcards as you’d like.